Terms and conditions

PRODUCT PRESENTATION

Ohmygod is committed to describe and show the products as accurate as possible. Because all of our products are handmade, some can present slight variations due to the individuality of each product.

PAYMENT

All orders must be paid using a bank card. Your payment is secured. The details of the card will not be stored by Ohmygod.

SHIPPING

Most of our products are made by hand in our workshops in Italy and Romania. The estimated delivery is between 3-10 working days. We don’t ship on Saturday or Sunday.

For shipment to countries outside the UE, may incur additional fees and taxes that will be paid by the customer. We don’t take responsability for it, but we commit ourselves to help with the documentation necessary for the customs.

We are committed to pack each item individually inside the parcel.

RETURNS POLICY

To make a return you have 14 days from the delivery date.

You have to fill the RETURN FORM that you will find on our website.

The items you want to return have to be in perfect condition, without signs of use.

To send an item back must include its original packaging.Make sure it will arrive in perfect condition, please!

REFUNDS

Once the package is delivered to us by the courier, you will receive the amount within 7 to 14 working days.

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